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Returns and Exchanges

Our Satisfaction Guarantee

Premier Yarns believes in product quality and excellence and that belief extends to you -- our valued consumer.

Returns and Exchanges

If you are dissatisfied, you may feel free to return unopened merchandise for items not on clearance for a full refund or exchange within 60 days (customer is responsible for return shipping). Exchanged merchandise must be of equal or lesser value. Every order arrives with an itemized invoice and contains complete return instructions. You may also mail to:

Premier Yarns Returns Department
5991 Caldwell Park Drive
Harrisburg, NC 28075

Please be sure to send your package via UPS or insured Parcel Post.

Customers are responsible for return shipping costs.

Please note: All clearance items are FINAL SALE and cannot be returned.

 

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