Placing an Order
Select products and add them to your shopping cart. When you are ready to use our secure checkout, we will ask for your address, payment and shipping information, but you are not required to create a permanent account with us.
Please note: We no longer accept orders by phone.
Premier Yarns is not responsible for typographical errors. Prices are subject to change.
Premier Yarns may decide to take pre-orders on certain items. In these cases you will be responsible for paying for items, tax/tariff's and shipping as required.
If an item is available for pre-order, it will be indicated underneath the item’s thumbnail on its order page.
Premier Yarns is unable to split orders due to items being on pre-order. Orders containing pre-order items will be held until all items on the order are available to ship.
U.S. and International customers are allowed to pre-order. If the items are not available within 60 days of the order date, Premier Yarns will issue a refund for the unavailable items and any difference in shipping charges.
- Most orders ship within 2 business days from the time the order is placed and take 3 to 7 business days to reach your destination. Orders received after 12pm EST are considered to have been placed on the next business day. During the Holiday Season or other peak times, orders may take an additional 5-7 business days to process and ship.
- Premier Yarns is closed for business and does not ship on the following days in 2016:
- Friday, January 1 New Year’s Day
- Monday, January 18 Birthday of Martin Luther King, Jr.
- Monday, February 15 Washington’s Birthday
- Monday, May 30 Memorial Day
- Monday, July 4 Independence Day
- Monday, September 5 Labor Day
- Monday, October 10 Columbus Day
- Friday, November 11 Veterans Day
- Thursday, November 24 Thanksgiving Day
- Friday, November 25 – day after Thanksgiving
- Monday, December 26 Christmas Day