Contact Us

We want to hear from you!

If you have any questions about our web site, product information or orders, or if you have comments, suggestions, recommendations you want to share, please contact Herrschners:

  • Via email at CustomerService@PremierYarns.com (we make every effort to reply to your inquiry within one business day).
  • Via phone toll-free at 1-888-458-3588 Monday through Friday 7:30 AM to 5:00 PM CST.
  • Via traditional mail at:

    Herrschners
    Attn: Premier Yarns Customer Service
    2800 Hoover Road
    Stevens Point, WI 54481
  • (please use this address for any product returns)

You may also call us for Project Assistance!
If you have questions while working on a project, we here to help. Feel free to send an email to CustomerService@PremierYarns.com or phone us toll-free at 1-888-458-3588. We're here to answer your questions from 7:30 a.m. to 5:00 p.m. Central Standard Time, Monday through Friday.

Premier Yarns corporate address and phone number:

    Premier Yarns Corporate Offices
    5991 Caldwell Park Drive
    Harrisburg, NC 28075
    For Wholesale Inquiries: 1-704-454-1557